Privacy Policy

At FR Vape, your privacy is important to us. This Privacy Policy outlines the information we collect, how we use it, and how we protect your personal data. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, shipping address, phone number, and payment information.

  • Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, pages visited, and time spent on our website. This helps us analyze trends and improve the user experience.

  • Cookies: We use cookies to enhance your shopping experience and to collect anonymous data about how visitors use our site. You can control cookie settings through your browser, but some site features may not work if cookies are disabled.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: Your personal information is used to process and fulfill your orders, including billing, shipping, and customer service.

  • To Improve Our Services: We analyze your use of our website to understand your preferences and improve our products and services.

  • To Communicate with You: We may send you updates about your orders, promotional offers, and other important information. You can opt-out of marketing emails at any time by clicking the “unsubscribe” link in the email.

  • To Prevent Fraud: We may use your information to detect and prevent fraudulent transactions and ensure the security of our website.

3. Data Protection

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, fulfilling orders, delivering products, and analyzing site usage. These service providers are required to keep your information confidential and use it only for the purposes we have authorized.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests (such as a subpoena or court order).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs and outline your options.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: If your information is incorrect or outdated, you can request that we update or correct it.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions (such as when we are required to keep it for legal or accounting purposes).

  • Opt-Out: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email you receive from us.

  • Do Not Track: Some web browsers have a “Do Not Track” feature that allows you to opt out of tracking by websites. At this time, we do not respond to “Do Not Track” signals.

To exercise any of these rights, please contact us at [email protected].

6. Children’s Privacy

Our website is not intended for children under the age of 21, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 21, we will delete it as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites, services, or products. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Phone: +86 133 6063 1532

  • Address:Room 312, No. 23, Wusha Xinle Road, Chang’an Town, Dongguan